Lamar Light And Power FAQs
When is my bill due?
Your utility bill is mailed out on the 1st day of the month, and is due by the 10th day of the month.
What are the electric/water deposit requirements?
|Electric Connect Fee||$15.00|
|Water Connect Fee||$20.00|
We will provide connect and disconnect services to the following areas free of charge only on the days specified below. Service on any other day of the week can be requested, but a fee will be assessed for service rendered on the other days as shown below.
Tuesdays (Free of Charge)
$4.00 Mileage Fee (Mon. Wed. Thurs. Fri.)
$6.00 Mileage Fee (Mon. Wed. Thurs. Fri.)
Fridays (Free of Charge)
$8.20 Mileage Fee (Mon. Tues. Wed. Thurs.)
$10.80 Mileage Fee (Mon. Tues. Wed. Thurs.)
Do you take Credit/Debit Cards?
Yes we do! Check us out on our Home Page, just click on the “Pay Your Bill Online” button to set up your account and pay your utility bill online.
Have you raised your rates?
The last rate increase on the electric portion of your utility bill was assessed on November 1, 2011. We have not raised our base rates since that time.
Why is my usage so high?
There are a number of factors that could make your bill higher than normal. To determine the best answer to this question you will need to think about your electricity usage changing for any reason. For example, was there a vacation during that billing period, when more people were home for longer periods? Was there a change in weather, prompting you to use your air conditioner or heating system? Is it possible that you have a problem with one of your appliances, such as a faulty thermostat on a heater, or a well pump that is running constantly?
Here is additional information corresponding with the above scenarios to consider if your bill seems higher than normal.
- Billing Period: In a billing cycle, the number of days may range anywhere from 28 to 33. That’s a possible difference of five days from one billing period to the next. Also, the billing cycle may include five weekends, a time of increased electrical use for many households.
- Seasonal Items: Appliances and other equipment used at different times of year (air conditioners, dehumidifiers, hot air furnaces, etc.) can make a significant difference in your electricity usage.
- A Full House: Times of higher occupancy and activity, like holidays and school vacations, can cause your energy use to be higher than normal.
I never see the meter reader. How do I know my meter is being read?
Lamar Light and Power uses an Automated Meter Reading Program commonly known as a Turtle Meter. For the past several years our metering department has been working toward converting traditional residential meters with the Turtle Meter. How does it work? Every 27 hours each meter sends a read to the receiver and the receiver is read daily. This eliminates the need for a meter reader to walk through yards, and take manual reads each month. Nearly all of our residential meters are Turtle Meters and we plan to begin converting commercial meters in the near future.